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Customer Management System(web) - List of Manufacturers, Suppliers, Companies and Products

Customer Management System Product List

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How to manage customers on the web? Features of the system and management methods.

How to manage customers on the web? Features of the system and management methods.

Efficient customer management made easy! An explanation of what a web-based customer management system is.

Customer management is important not only for individual sales representatives but also from the perspective of the sales department and the company as a whole. Customer management can be done in various ways, such as using notebooks or computers by individual sales representatives, or through shared management on the sales department's computer, but it is also possible to manage it using the web. There are systems specifically designed for customer management, so utilizing such systems can make efficient customer management much easier. Therefore, I will explain what a web-based customer management system is and how it can be utilized. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

  • SFA/Sales Support System

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[Apotta Case Study] Understand Real Voices with Surveys that Offer Benefits

[Apotta Case Study] Understand Real Voices with Surveys that Offer Benefits

Improving sales quality! You can centrally manage the information you want to ask customers with data!

We would like to introduce a case where we were able to understand the genuine voices of our customers through a survey with incentives. There were concerns about not being able to grasp whether there were any issues with customer interactions by stores and employees, and that the majority of customers were not responding to surveys, making it difficult to determine if satisfactory business negotiations were taking place. In response, we implemented "apotta." With automatic sending, we can request web surveys from customers without missing anyone, allowing us to utilize their feedback for store operations and training. 【Features of apotta】 ■ Streamlining customer attraction and sales through reservation DX ■ All-in-one functions suitable for the real estate and construction industries - Calendar reservations - Remote business negotiations - Survey creation - Automatic sending of electronic gifts *For more details, please refer to the PDF materials or feel free to contact us.

  • Internal Control and Operational Management
  • Other operation management software

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Utilizing F-RevoCRM Customer Portal in Manufacturing and Maintenance Industries

Utilizing F-RevoCRM Customer Portal in Manufacturing and Maintenance Industries

By using F-RevoCRM × Customer Portal, maintenance information can be consolidated online.

The customer portal feature of F-RevoCRM automatically generates a dedicated website for customers. By combining F-RevoCRM with the customer portal, it becomes possible to provide necessary information on a customer-specific website, enabling smooth information sharing with maintenance contractors and agents. This digitizes traditional communication methods like phone calls and faxes, achieving efficient responses. Contractors can access the information they need 24/7, allowing them to receive support without being constrained by time. The customer portal feature of F-RevoCRM offers free licenses for customer portal users, allowing for cost reduction! Companies can enhance the efficiency and quality of customer interactions, thereby increasing customer satisfaction.

  • SFA/Sales Support System

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Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in solutions to corporate challenges and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business issues across various industries. ■Cost Reduction Since there are no licensing fees, there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Even after operations begin, customization can be accommodated to align with your company’s operations if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

  • SFA/Sales Support System

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Customer Management System 'KSP-CRM' *Proven track record in manufacturing and construction industries.

Customer Management System 'KSP-CRM' *Proven track record in manufacturing and construction industries.

You can input daily reports on your smartphone and aggregate registered cases on your PC with Excel output available! Ideal for budget management and case management!

"KSP-CRM" is a web system from the KSP framework series that is responsive and allows for the registration of sales reports from smartphones. As a sales report, it enables the registration of daily sales activities, and by allowing supervisors to add comments, it is possible to discuss sales strategies within the system. Additionally, by registering project information alongside customer information, it allows for real-time sharing and management of negotiation details. 【Features】 ■ Responsive design ■ Ability to register sales report forecasts and actual results from smartphones ■ Capability to discuss sales strategies within the system ■ Sales reports and project lists can be exported to Excel from a PC ■ Flexible system operation is possible both internally and externally *For more details, please refer to the PDF document or feel free to contact us.

  • Other operation management software

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Customer Management System

Customer Management System

To facilitate smooth management within the company, why not make the management system web-based?

We would like to introduce the "Customer Management System" handled by Management Resources. This system covers the functions of a sales support system (SFA) such as customer and project management, as well as the entire process of sales management and customer response, including the creation of estimates, order management, and invoicing. Additionally, while there are many features available, you can select only the necessary functions to match your actual business needs and start simply. 【Features】 ■ Integrated "Customer Management" and "Business Management" capabilities ■ Easy management of sales progress ■ User-friendly interface ■ Data collection linked to various business items ■ Easy to check team activities *For more details, please refer to the related links or PDF materials, or feel free to contact us.

  • Other operation management software

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Customer Relationship Management System (CRM)

Customer Relationship Management System (CRM)

Maximize LTV to the highest level by optimizing communication with customers!

We would like to introduce the "Customer Management System (CRM)" provided by Eiger Co., Ltd. We offer a system that integrates Marketing Automation (MA) and Customer Relationship Management (CRM). It also supports integration with LINE and data linkage with Google Analytics. Please feel free to consult us when you need assistance. 【Provided Systems】 ■ Web Application ■ Business System ■ AI System ■ E-commerce Site ■ Website ■ IT Consulting / Others *For more details, please refer to the related links or feel free to contact us.

  • Document and Data Management

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